Terms of Service
1. The Service
MakeTribute ("we", "us", "our") provides an AI-powered photo animation service that transforms uploaded personal photos into fully edited cinematic video tributes ("the Service"). By using the Service — whether placing a paid order, submitting a free trial, or browsing the site — you agree to these Terms of Service in full.
2. Orders & Delivery
- Videos are typically delivered to your email within 30–90 minutes of order placement. Preparation time depends on the number of photos uploaded and the options selected:
- Standard order (no colorization): approximately 30–60 minutes
- With AI-selected colorization: add approximately 10–20 minutes
- With full colorization (all eligible photos): add approximately 20–40 minutes
- Preparation times are estimates only. We make no guarantee that your video will be delivered within any specific timeframe. Actual delivery time may vary due to factors including but not limited to: current server load, number of orders ahead of yours in the queue, order complexity (photo count, colorization), scheduled maintenance, and performance of third-party AI services (fal.ai, DDColor). By placing an order, you acknowledge that preparation times are indicative and that delays beyond the estimated range do not constitute grounds for a refund or cancellation.
- You will receive two emails: (1) an immediate order confirmation, and (2) a delivery email with your download link when the video is ready.
- Your download link is valid for 7 days from delivery. You are strongly advised to download and save your video immediately upon receiving the delivery email. If your link expires within 7 days of delivery, contact us at service@maketribute.com and we will generate a fresh link for you at no charge.
- It is your responsibility to provide a correct and accessible email address at the time of ordering. If you notice a mistake in your email address after ordering, contact us immediately at service@maketribute.com with your order ID and we will update it. We cannot guarantee re-delivery if the original email was already sent to the wrong address.
- If you do not receive your video within 2 hours of order placement, contact us at service@maketribute.com with your order ID.
- Once payment is completed and video production begins, the process is irreversible and cannot be cancelled.
3. Pricing
MakeTribute uses a per-photo pricing model. Your order total is calculated automatically as:
Total = number of photos uploaded × price per photo
Current rate: $1.50 per photo · Minimum: 20 photos ($30.00) · Maximum: 48 photos ($72.00)
- The price is calculated server-side at the time of order based on the number of photos you upload. The amount displayed at checkout is final and binding.
- You are charged only for the photos you upload — never more. If you upload 27 photos, you pay for 27 photos.
- Preset video types shown on our pricing page (Memory, Tribute, Legacy, Chronicle) are recommendations only. They suggest a target number of photos for each video style. They are not fixed-price packages — your actual charge is always based on the exact number of photos you upload.
- The Custom option allows you to upload any number of photos within the permitted range, with pricing calculated accordingly.
- The minimum order is 20 photos. Orders below this threshold cannot be processed as paid orders (see Free Trial, Section 4).
- We reserve the right to adjust the per-photo price at any time. Price changes do not affect orders already placed and paid. The price applicable to your order is the price displayed at the time of checkout.
Coupon & Discount Codes
MakeTribute may issue single-use discount coupon codes for promotional purposes. The following conditions apply:
- One-time use only: Each coupon code is valid for a single order and becomes permanently invalid after redemption, regardless of whether the order is subsequently cancelled or disputed.
- Discount types: A coupon may provide a percentage discount (e.g. 50% off) or a full 100% discount (free order). The discount applies to the computed order total at the time of checkout.
- 100% discount orders: A coupon providing a 100% discount skips payment processing entirely. The full Terms of Service apply, including photo content rules, AI quality limitations, and all non-refund provisions. No payment is collected and therefore no refund can be issued.
- Partial discount orders: A coupon providing a partial discount reduces the PayPal charge accordingly. The reduced amount is the final binding price for that order.
- No cash value: Coupon codes have no cash value and cannot be exchanged, transferred, or applied to previous orders.
- Validity: MakeTribute reserves the right to deactivate any coupon code at any time without notice, provided the code has not already been applied to an active order.
4. Free Trial
MakeTribute offers a free trial option that allows you to experience the Service before placing a paid order.
- Eligibility: The free trial is available to new users with a valid email address. We reserve the right to limit free trial use per email address and IP address to prevent abuse.
- Scope: Free trial orders accept 2–4 photos and produce a short preview video (approximately 20–40 seconds). All customisation options available in paid orders (music, ambient sound, colorization, transitions, portrait expansion, dedication) are also available in the free trial.
- Watermark: Free trial videos include a visible MakeTribute watermark. This watermark cannot be removed from a free trial video. To receive a watermark-free video, you must place a paid order.
- Availability: The free trial is subject to availability and may be suspended at any time without notice. MakeTribute is not obligated to provide free trial access to any user.
- No payment required: No credit card or payment information is required to submit a free trial. By submitting a free trial, you agree to these Terms in full, including all photo content rules (Section 12).
- No refund applicable: As no payment is made, refund provisions do not apply to free trial orders.
5. Payment, Refunds & Disputes
- All prices are displayed in USD. Payment is processed securely via PayPal.
- ALL SALES ARE FINAL. We do not offer refunds once video processing has begun.
- Refunds are issued only in the following cases:
- You did not receive your video email due to a confirmed technical failure on our end (verified via our delivery logs showing non-delivery to a valid address)
- A critical technical failure on our end prevented video creation entirely and we were unable to complete the order
- If you believe you are entitled to a refund, contact service@maketribute.com with your order ID within 14 days of the order. We will verify delivery status via our email delivery logs. If our logs confirm that the delivery email was sent to the address you provided, no refund will be issued.
- Refunds, if approved, are issued via PayPal only and may take 5–10 business days to appear.
The following are not grounds for a refund:
- Dissatisfaction with AI animation style or quality
- Minor visual imperfections in one or more clips
- Video shorter than expected due to low-quality or excluded photos
- Failure to download the video before the 7-day link expiry
- Incorrect email address provided at checkout
- Results not meeting personal aesthetic expectations
Chargebacks & Payment Disputes
If you initiate a chargeback, PayPal dispute, or credit card dispute after your video has been delivered, MakeTribute will contest the dispute using our delivery logs and order records as evidence of fulfilment. Initiating a fraudulent chargeback after receiving your video may result in permanent suspension from the Service. If you have a legitimate concern about your order, please contact us directly at service@maketribute.com before initiating any payment dispute — we are committed to resolving genuine issues promptly.
6. AI Technology & Expected Results
MakeTribute is committed to delivering the highest possible video quality. We continuously work to improve our AI pipeline, quality checks, and production process with the goal of producing a polished, cinematic, and error-free video for every order. However, because our service relies on cutting-edge AI technology that is still evolving, it is not possible to guarantee a perfect result in every case. By placing an order, you accept that occasional imperfections are an inherent part of AI-generated content and do not constitute a failure of service.
Our service uses the most advanced AI video generation tools currently available. AI technology is not perfect, and by placing an order you acknowledge and accept the following:
- Animation quality: AI animation results vary based on photo quality, lighting, resolution, and subject matter. We cannot guarantee specific animation styles or results.
- Unknown people in group photos: In group or crowd photos, AI may animate background individuals who are not the intended subject. This is a normal result of AI processing of group imagery.
- AI-generated figures: In rare cases, AI animation may introduce a person or figure that was not present in the original photo — for example, a partial figure appearing at the edge of a frame, or a background element being interpreted as a human silhouette. This is an inherent limitation of current AI video generation and is not grounds for a refund.
- Minor imperfections: AI-generated clips may contain minor visual artifacts such as slight distortion of facial features, disappearance or alteration of small marks, subtle changes in hair or clothing details, or occasional unnatural movement. These are inherent limitations of current AI technology and are not grounds for a refund.
- Shorter video: Your video may be shorter than expected if some photos are too blurry, low resolution, contain no visible faces, or fail AI quality checks. Unusable photos are skipped and the video is delivered with the successfully processed clips.
- Unused photos: We do not guarantee that all uploaded photos will appear in the final video. Photos that do not meet minimum processing requirements may be excluded.
- Irreversibility: Once AI processing begins, each photo-to-clip conversion is permanent. We cannot selectively redo individual clips.
7. User Responsibility & Photo Quality
The quality of the final video depends directly on the quality and suitability of the photos you upload. MakeTribute is not responsible for unsatisfactory results caused by user error or poor photo selection.
You are solely responsible for reviewing your photos carefully before submitting payment. No refunds will be issued due to results caused by:
- Back-facing subjects: photos where the person's back is to the camera — the AI may generate an entirely different face when animated.
- Overexposed or underexposed photos: images that are too bright, too dark, or washed out.
- Heavily damaged photos: severely torn, crumpled, stained, or water-damaged images.
- Partial faces: photos where a face is cut off at the frame edges.
- Incorrect photos: accidentally uploading unrelated or unintended images.
- Wrong orientation: images uploaded upside-down or severely rotated.
- Very low resolution: images too small or blurry for effective AI processing.
- Flash glare or reflections: photos taken with direct flash on printed album pages.
Photo Quality Advisory Tool
MakeTribute provides an automated Photo Quality Advisory Tool that analyses each uploaded image before payment and assigns one of three status indicators:
- Green — Approved: the image meets quality standards and is expected to produce a good result.
- Yellow — Caution (user approval required): the image has characteristics that may affect animation quality — such as a back-facing subject, blurred or partially obscured face, profile view, or small/distant faces. You must explicitly confirm to include a yellow-flagged image.
- Red — Not recommended: the image is assessed as unsuitable for AI animation and will not be included in the final video.
By confirming a yellow-flagged image, you acknowledge the stated concern, accept that the result may be unsatisfactory, and waive any right to a refund on the basis of that image's output. MakeTribute is not liable for results arising from photos you chose to include after receiving a yellow advisory.
The Photo Quality Advisory Tool is a convenience feature and does not constitute a warranty. It may not identify every photo that could produce a poor result, and the absence of a flag does not guarantee a satisfactory animation.
By completing payment, you confirm that you have reviewed all uploaded photos and accept full responsibility for their suitability.
8. AI Animation & Video Quality
MakeTribute uses advanced AI technology to animate photos and produce a cinematic video. Results vary between photos.
Some photos will be fully animated with subjects displaying natural movement (breathing, blinking, subtle head turns). Others — particularly static posed portraits — may receive a cinematic Ken Burns effect (slow pan or zoom) instead of full animation. This is an intentional cinematic technique widely used in professional documentary filmmaking and ensures every photo contributes to your video.
- Subject activity: Photos of people actively doing something animate more dynamically than static posed portraits.
- Photo condition: Clear, undamaged photos with visible faces produce better results.
- Orientation: Landscape (horizontal) photos generally animate more naturally than portrait (vertical) photos.
By completing payment, you acknowledge that some photos may receive cinematic treatment rather than full animation, and that this does not constitute grounds for a refund.
8a. AI Portrait Expansion (Expand to Landscape)
MakeTribute offers an optional portrait expansion feature that uses AI outpainting technology (via fal.ai/bria) to extend portrait (vertical) photos into widescreen landscape (16:9) format by filling in the areas to the left and right of the original image.
By enabling this feature, you acknowledge and accept the following:
- AI-generated fill content: The side areas added to your portrait photos are entirely AI-generated. The AI has no knowledge of what was actually present outside the original photo frame. The generated content is a plausible estimate based on context and may not reflect reality.
- Imperfect fills: Expanded areas may contain visual imperfections including blurred edges, repeated patterns, unnatural backgrounds, colour inconsistencies, partially generated objects, or other AI artefacts. These are inherent limitations of current AI outpainting technology.
- Solid or blank fills: In some cases, particularly with plain or blurred backgrounds, the AI may generate a plain colour fill or gradient rather than detailed background content. This is a valid and accepted output of the technology.
- Automatic fallback: If our quality checks determine that the AI expansion result is unsuitable, the system will automatically fall back to displaying the original portrait photo with black bars on the sides, or retain it in portrait format with cinematic framing. This fallback is intentional and ensures your photo is still included in the video.
- Automatic skip for edge-cropped faces: If a person's face is itself cut off at the left or right edge of a portrait photo, or if a faceless body appears at the side edge with no face visible in the frame, the system will automatically skip landscape expansion for that photo and display it with black side bars instead. Photos where only a hand, arm, or lower body is cut off at the edge — while the face is fully visible — are not affected and will expand normally. This is a deliberate safety measure to prevent the AI from hallucinating distorted faces in the expanded area. Affected photos are flagged with a warning badge during upload. This automatic skip is not grounds for a refund.
- Portrait photos without expansion: If portrait expansion is not selected, portrait photos will be animated and displayed with black side bars to maintain their original proportions within the widescreen video frame.
- Non-refundable: Results from AI portrait expansion that differ from expectations — including visible AI artefacts, imperfect fills, or automatic fallback to the non-expanded format — are not grounds for a refund. The quality of expansion results depends on the background content and image characteristics of each individual photo.
9. AI Photo Colorization
MakeTribute offers an optional AI photo colorization feature, available on all paid orders, which uses third-party AI technology (DDColor via fal.ai) to add color to black & white, sepia, and other monochromatic photographs.
By selecting this feature, you acknowledge and accept the following:
- No guarantee of accuracy: AI colorization produces plausible color estimates based on image content. It does not recover the original colors of the photograph, which cannot be determined from greyscale data.
- Variable results: Outdoor scenes and landscapes tend to produce natural results. Close-up portraits and complex indoor scenes may produce less accurate colors.
- Skin tones: Colorized skin tones may not reflect the subject's actual complexion.
- Clothing and objects: The AI cannot determine original colors of clothing or objects from greyscale. Colors assigned are estimates only.
- Sepia photographs: Sepia-toned images are first converted to greyscale and then colorized. This two-step process may produce slightly different results than direct colorization of black & white originals. The warm sepia tone of the original is not preserved in the output.
- Not all photos colorized: Only photos detected as monochromatic (black & white or sepia) will be processed. Color photographs are not affected.
- AI-selected mode: When you select "Let AI decide", our system automatically chooses approximately half of your eligible monochromatic photos for colorization, prioritising sepia images and selecting by image quality. The selection is made by AI and may not match your personal preferences.
- Processing time: Colorization adds additional processing time per photo. Estimated additions: approximately 10–20 minutes for AI-selected mode; approximately 20–40 minutes for full colorization of all eligible photos. These are estimates only and may vary based on server load and third-party service performance.
- Third-party dependency: Colorization is powered by DDColor via fal.ai. In the event of a third-party service outage, timeout, or failure, affected photos will be included in your video without colorization. This is not grounds for a refund.
- Non-refundable: Colorization results that differ from your expectations, including cases where colors appear inaccurate, unnatural, or unlike the original, are not grounds for a refund.
10. AI Photo Restore & Colorize Tool
MakeTribute offers a standalone AI Photo Restore & Colorize tool (available at maketribute.com/restore) that uses AI technology to restore damaged photos and colorize black & white or sepia photographs. This tool operates independently from the main tribute video service.
By using the Photo Restore tool, you acknowledge and accept the following:
- User responsibility for photo quality: You are solely responsible for uploading photos of reasonable quality. The AI requires a minimum level of visible facial detail to produce meaningful results. Photos where faces are clearly visible — even if the image is damaged, faded, scratched, or discolored — will generally produce good restoration results.
- AI-generated facial features: When a photo contains people who are very small, very distant, or whose faces are severely damaged beyond recognition, the AI upscaling and restoration process may generate entirely new facial features that do not resemble the original person. This is an inherent and unavoidable limitation of current AI technology. The AI cannot reconstruct facial details that are not present in the source image — it creates a plausible estimate based on surrounding context.
- Not a forensic reconstruction tool: AI photo restoration creates a plausible enhanced version of the original photo. It is not a forensic or factual reconstruction. Restored images should not be relied upon as accurate representations of how people or scenes actually appeared.
- Colorization limitations: AI colorization produces plausible color estimates based on greyscale image data. It cannot recover the actual original colors of clothing, objects, skin tones, hair, or backgrounds. Colors assigned are approximations only and may not reflect reality.
- Severely degraded photos: Photos that are extremely blurry, heavily torn or crumpled, water-damaged beyond recognition, or where faces are completely obscured may not produce usable restoration results. The tool may still process such photos, but the output quality is not guaranteed and may contain visible AI artifacts or inaccurate reconstructions.
- Variable results: Restoration quality varies depending on the original photo's condition, resolution, lighting, and subject matter. Results that differ from your expectations are not grounds for a refund of paid credits.
- Pricing and credits: The first 3 photo restorations per email address are free. Additional restorations require purchased credits. Credit purchases are non-refundable once used. Unused credits do not expire.
- Third-party AI processing: Photos uploaded to the restore tool are processed by the same third-party AI services used in the main video pipeline (fal.ai for upscaling and colorization, Anthropic Claude for quality analysis). Photos are transmitted solely for processing and are not retained beyond the processing window.
- Data handling: Uploaded photos and restored results are stored temporarily for delivery purposes and are permanently deleted within 72 hours. The same privacy commitments described in our Privacy Policy (Section 2) apply to the Photo Restore tool.
- No guarantee of improvement: In some cases, particularly with extremely low-quality source images, the restored version may not represent a meaningful improvement over the original. MakeTribute does not guarantee that every photo will benefit from AI restoration.
Recommendation: For best results, upload the highest quality version of the photo available to you. Scanned photos should be scanned at a reasonable resolution. Photos where at least one face is clearly identifiable — even if the image has scratches, stains, or fading — will produce the best restoration results.
11. Emotional Content Warning
MakeTribute videos are deeply emotional and may trigger strong emotional responses, particularly when featuring loved ones or deceased individuals. We strongly recommend preparing viewers in advance. Individuals with heart conditions, high blood pressure, or emotional vulnerability should be accompanied by another person when viewing for the first time. MakeTribute is not responsible for emotional distress resulting from viewing the video.
12. Your Content & Copyright
- You confirm that you own or have the legal right to use all photos you upload.
- You confirm that uploading and animating these photos does not violate any third-party rights.
- You grant MakeTribute a temporary, limited license to process your photos solely for the purpose of creating your video. This license expires upon video delivery.
- The final video belongs to you for personal, non-commercial use. Commercial use, resale, licensing, or public broadcast requires prior written consent from MakeTribute.
- MakeTribute does not claim ownership of your photos or your final video.
13. Music Library & Soundtrack Licensing
MakeTribute provides a library of music tracks that may be selected as the soundtrack for your video. The following terms govern the use of these tracks:
- Permitted use: Music tracks from the MakeTribute library are licensed solely for inclusion in the video produced for you through our Service. The license is personal and non-transferable.
- No standalone use: You may not download, extract, copy, redistribute, or use any music track from our library independently of your delivered video. The tracks are not provided as standalone audio files and remain the property of their respective rights holders.
- No commercial use: Videos containing MakeTribute library music may not be used for commercial purposes, monetised on any platform, broadcast publicly, or licensed to third parties without prior written consent from MakeTribute.
- Dual soundtrack: For videos approximately 2 minutes or longer, you may optionally select a second music track. The two tracks will play sequentially — each for approximately half the video duration — with a smooth crossfade transition between them. Both tracks are subject to the same licensing terms as a single selected track.
- Custom music uploads: If you upload your own music (MP3 format, up to 20 MB), you confirm that you own or have the necessary rights to use it in a video, and that such use does not infringe any third-party copyright. MakeTribute is not liable for any copyright claims arising from music you upload. If your uploaded track is shorter than the video duration, it will automatically loop to fill the full length. Custom music may also be combined with a second library track using the dual soundtrack feature.
- Platform restrictions: Videos delivered with library music may be subject to automated copyright detection on platforms such as YouTube, Facebook, or Instagram. MakeTribute makes no warranty that library tracks are cleared for use on any specific third-party platform.
14. Prohibited Content
You may not upload photos or submit orders that contain:
- Illegal, harmful, abusive, or offensive content
- Content that violates the privacy, dignity, or rights of any person
- Intimate or sexual imagery without the explicit consent of all persons depicted
- Content depicting minors in inappropriate contexts
- Content that violates applicable laws in your jurisdiction or ours
We reserve the right to cancel any order containing prohibited content without refund and to report such content to relevant authorities where required by law.
15. Third-Party AI Processing
Our Service relies on third-party AI platforms to generate video content, perform photo quality analysis, and colorize images. These platforms include:
- fal.ai — AI video generation (Kling), AI portrait expansion (bria/expand), AI upscaling (AuraSR), and AI colorization (DDColor)
- Anthropic (Claude Haiku) — AI photo quality analysis, scene detection, and video quality review. Individual photos are sent to Anthropic's API for automated classification. No human reviews your photos at Anthropic.
Your photos are transmitted to these platforms solely for processing your order and are not retained by them beyond their respective processing windows. Processing is governed by their respective privacy policies and terms of service. We are not liable for service interruptions, quality variations, or delays caused by third-party platform outages or changes.
16. Service Availability
MakeTribute does not guarantee uninterrupted or error-free operation of the Service. Scheduled maintenance, infrastructure upgrades, or unforeseen technical issues may cause temporary unavailability. We will make reasonable efforts to complete orders that were placed and paid before any interruption. In the event of a service failure that prevents order completion after payment, we will contact you at the email address provided and arrange a resolution, which may include a refund at our discretion.
17. Force Majeure
MakeTribute is not liable for delays or failures resulting from circumstances beyond our reasonable control, including third-party server outages, AI platform unavailability, internet infrastructure failures, or other events outside our control. In such cases, we will make reasonable efforts to complete and deliver your order.
18. Age Requirement
You must be at least 18 years old to use this Service and make a purchase. By using the Service, you confirm that you meet this requirement.
19. Limitation of Liability
MakeTribute's total liability for any claim arising from use of the Service shall not exceed the amount paid for the specific order in question. We are not liable for indirect, incidental, consequential, or punitive damages of any kind, including loss of data, loss of revenue, or emotional distress.
20. Governing Law & Disputes
These Terms are governed by the laws of the State of Israel. Any disputes shall be subject to the exclusive jurisdiction of the courts of Israel. Before initiating formal legal proceedings, both parties agree to attempt resolution through direct communication. Please contact us at service@maketribute.com — we resolve most concerns within 48 hours.
21. Price Changes
MakeTribute reserves the right to change the per-photo price, minimum order size, or maximum order size at any time without prior notice. Any price change will be reflected on the pricing page and will apply to new orders only. Orders that have already been paid are not affected by subsequent price changes.
22. Changes to These Terms
We reserve the right to update these Terms at any time. The updated Terms will be published on this page with a revised date. Continued use of the Service after changes are published constitutes acceptance of the updated Terms. Material changes will be communicated via a notice on the site where reasonably practicable.
23. Contact
For all inquiries, support, or refund requests: service@maketribute.com
Please include your order ID in all support communications.
Privacy Policy
1. What We Collect
When you place an order, we collect only what is necessary:
- Email address — to deliver your video and send order confirmation
- Uploaded photos — processed to create your video, then permanently deleted
- Order details — number of photos, music choice, video options selected, order status
We do not collect: full name, phone number, address, payment card details, or any data beyond what is required to fulfill your order.
2. Photo Privacy — Our Core Commitment
Your photos are used exclusively for creating your video. The company has no access to your photos at any stage — photo processing is handled automatically by AI systems without human review. All uploaded photos are permanently deleted from our servers within 72 hours of your order being completed (see Data Retention, §4). We cannot retrieve photos after deletion. There is no backup, no archive, no copies.
- We do not store, share, sell, analyze, or use your photos for any purpose other than creating your video.
- Photos are transmitted to fal.ai for AI processing and are not retained by them beyond the processing window.
3. How We Use Your Data
- Email: to send your video download link, order confirmation, and support responses
- Order data: to manage your order, provide support, and maintain business records
- Photos: AI-processed to create your video, then permanently deleted
4. Data Retention
- Photos and intermediate files: Your uploaded photos, individual video clips, and all intermediate processing files are retained for up to 72 hours after your order is completed. This retention window exists solely to enable customer service — for example, to re-process a specific clip, recover from a delivery error, or respond to a support request. All such files are permanently and automatically deleted after 72 hours with no manual intervention required.
- Final video file: Stored securely for 7 days for delivery purposes, then deleted. If your download link expires before 7 days, contact us and we will resend the video to your email.
- Email address: Retained for up to 12 months for support purposes.
- Order details: Retained for 24 months for business and legal records.
5. Delivery Verification
We retain email delivery logs (via Brevo) to verify successful delivery of your video. These logs confirm whether your email was delivered, opened, or clicked. This data is used solely to resolve delivery disputes and is never shared with third parties.
6. Third-Party Services
We use the following trusted services to operate our platform:
- fal.ai — AI video generation, portrait expansion, upscaling, and colorization (photos transmitted for processing only, not retained)
- Anthropic — AI photo quality analysis via Claude Haiku (photos transmitted for automated classification only, not retained or used for model training)
- Cloudflare — CDN, security, DDoS protection, and R2 cloud storage (video files and temporary photo storage)
- Brevo — transactional email delivery and delivery tracking
- Supabase — secure database hosting (order metadata only, no photos)
- PayPal — payment processing (we never receive or store payment card details)
- Render — server hosting
Each service operates under its own privacy policy and data processing agreements.
7. Cookies
We use only one strictly necessary cookie: site_access for session authentication, duration 24 hours. We do not use analytics cookies, advertising cookies, or any tracking technology.
8. Your Rights (GDPR)
If you are in the EU or EEA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, contact: service@maketribute.com. We will respond within 30 days.
9. Security
- All data is transmitted over HTTPS (TLS encryption)
- Our infrastructure is protected by Cloudflare
- Access to order data is restricted to authorized personnel only
- We apply industry-standard security measures to protect your data
10. Contact — Data Controller
MakeTribute | service@maketribute.com | maketribute.com
Accessibility Statement
Our Commitment
MakeTribute is committed to making our website accessible to everyone, including people with disabilities. We aim to conform to WCAG 2.1 Level AA.
Current Measures
- Semantic HTML structure throughout the site
- Sufficient color contrast ratios (minimum 4.5:1 for body text)
- Full keyboard navigation support
- Descriptive alt text for all meaningful images
- Responsive design for all screen sizes and devices
- Clear focus indicators for interactive elements
- Form fields with descriptive labels
Known Limitations
We are actively working to improve the following:
- Background videos do not include audio descriptions
- Some complex interactive elements may not be fully optimized for all screen readers
Feedback
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:
Email: service@maketribute.com
We aim to respond within 2 business days.
This statement was last reviewed in April 2026.